Frequently Asked Questions (updated September 2018)
Q: What's the name/location of the new clinic?
A: The location is called Prohealth Clinics - we are in suite #603 at 625 5th Avenue, New Westminster.
Q: What's your current availability?
A: I am now available 4 days a week, with appointments as late as 6pm!
Q: I've seen you for massage therapy before! Will I need to fill out a new intake form?
A: Yes. Any consent from previous clinics do not apply to this new location. This also gives us an opportunity to make sure your contact information & health record is completely up to date.
Q: I'm an ICBC patient - Does anything change for me?
A: Yes. I will still be treating patients with ICBC cases, but will NOT be billing ICBC on your behalf.
All this means is that you will be required to pay the regular amount for your treatment, then submit your receipts to your lawyer or ICBC adjuster for reimbursements. Please get in touch with me if you've any questions or concerns about this.
Q: Do you handle direct billing?
A: Yes! That said, please bring payment options, as some plans do not allow me to receive payment directly from insurers.
More details about the new clinic's location, parking, and amenities can be found here.
A: The location is called Prohealth Clinics - we are in suite #603 at 625 5th Avenue, New Westminster.
Q: What's your current availability?
A: I am now available 4 days a week, with appointments as late as 6pm!
Q: I've seen you for massage therapy before! Will I need to fill out a new intake form?
A: Yes. Any consent from previous clinics do not apply to this new location. This also gives us an opportunity to make sure your contact information & health record is completely up to date.
Q: I'm an ICBC patient - Does anything change for me?
A: Yes. I will still be treating patients with ICBC cases, but will NOT be billing ICBC on your behalf.
All this means is that you will be required to pay the regular amount for your treatment, then submit your receipts to your lawyer or ICBC adjuster for reimbursements. Please get in touch with me if you've any questions or concerns about this.
Q: Do you handle direct billing?
A: Yes! That said, please bring payment options, as some plans do not allow me to receive payment directly from insurers.
More details about the new clinic's location, parking, and amenities can be found here.
